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AZ ESA Invoice Payment Instructions

Information on the invoicing and payment process.

>>Step-by-step instructions for using ClassWallet are in the middle of this article.

This article explains:


Prenda, guides, and parents interact financially through ClassWallet

Prenda makes it easy for you to pay your child’s Prenda invoice through ClassWallet.

ClassWallet is the financial management portal used by the Arizona Department of Education (ADE) to manage ESA funding transfers and reimbursements. Prenda is registered as an approved ESA vendor and classified as an in-person/online program with ClassWallet.  Parents and guardians will use ClassWallet to pay the invoices for their ESA-funded students in microschools powered by Prenda. 

Each quarter (four times per school year), Prenda invoices parents for each of their students enrolled in a Prenda microschool. Parents then pay those invoices via the ClassWallet portal using their child’s ESA funds. 


Microschool Fee

Each ESA funded student is charged an annual microschool fee. This annual fee is inclusive of all microschool services for the entire school year and is broken into four quarterly invoices.  


Student Invoicing Schedule

ESA funds are distributed quarterly by the AZ Department of Education to families as explained on the AZ ESA FAQ website:

Q1:  July 1 - September 30

Q2:  October 1 - December 31

Q3:  January 1 - March 31

Q4:  April 1 - June 30

Funds are typically added to student ESA ClassWallet accounts between the 15th and the 30th of the first month of each quarter, though actual deposit dates can vary.

Students are invoiced quarterly by Prenda to match the quarterly distribution of ESA funds to families.

The first invoice is issued within the first two weeks of a microschool’s start date, and the remaining invoices are issued within the first three weeks of each subsequent quarter.

Here is an example of a quarterly invoice: 

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In this sample invoice, the quarterly microschool fee for student Daisy Dependent is $1,549.75. This example may not reflect your individual situation or your invoice amount because guide fees vary.

Invoices are due within 5 business days of receipt. Any student whose invoice has not been paid in full within 5 business days after receiving state scholarship funds will be subject to Prenda’s Non-Payment Policy. The guide has the discretion to remove the student from their microschool at any time for non-payment.  


How to view and download a Prenda student invoice

Prenda student invoices are accessible through the Prenda parent portal. 

Step 1: Go to http://www.prendaworld.com, enter your email address and password, and click Continue

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Step 2: Go to the “Invoices” tab on the sidebar menu. Here, you may view and download all the invoices that have been issued to your child(ren), under their name.

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Step 3: Click on ‘view invoice’ to view each child’s posted invoices. This will allow you to view and download the invoices as a PDF.

Once the invoice has been reviewed, click the Download Now link at the top to save the invoice. Save the invoice in a folder where it can be easily referenced. It will be necessary to upload the invoice into ClassWallet later so the invoice can be paid.  

If you have any questions or concerns about your invoice amounts, please notify your child’s guide and/or Prenda, so that any concerns may be addressed before the payment due date.

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Prenda invoices are due 5 business days after the date of issuance. Should there be any funding issues or delays, Prenda strongly recommends that parents speak with their child(ren)’s guide(s) for possible solutions and support. If you are a parent guiding a single-family microschool with these concerns, you may email Prenda directly at invoicing@prenda.co for support.


ClassWallet Invoice Payment Instructions

This section covers the “Direct Pay” function of ClassWallet, which is how you use ESA dollars to pay a student invoice from Prenda. 

When you receive a new invoice from Prenda, please review your invoice and submit payment through ClassWallet as soon as possible. This will prevent payment delays to Prenda and to your child’s guide.

To start: View, download, and save the invoice from Prenda World as a PDF by following the instructions in the “How to view and download a Prenda student invoice” section above. Have your saved PDF invoice handy before heading to ClassWallet. 

To pay: Now that you have the invoice saved as a PDF, click the Pay Invoice button in Prenda World to open up ClassWallet.

Pay Invoice button

Or, log into your Arizona Department of Education ESA portal. Click the Go to ClassWallet button.

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STEP 1: From your ClassWallet dashboard, find the Direct Pay section and click the Pay button.

ClassWallet_AZ-1-with red box

 

If you have more than one child under your name, please double-check which child’s account you have selected to pay from. You will need to repeat this payment process for each child so that funds are withdrawn correctly.

 

STEP 2: Search for "Prenda". Find Prenda Microschools, Mesa, AZ and click the Pay button.

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STEP 3: Upload the invoice you downloaded from the Prenda World parent portal.

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STEP 4: Review the auto-populated information and confirm it matches the uploaded invoice. Then, select "Tuition or fees online learning program (non-public)" as the expense category for both the Microschool fee and the Processing fee and click Continue.

Note: If the ESA account doesn't have sufficient funds to cover the full quarterly invoice, please pay what you can from the ESA account, and our team will send an updated invoice with a link to pay the remaining balance.

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STEP 5: Check the box for purse type "Arizona -ESA" and click Continue.

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STEP 6: Review & submit the payment.ClassWallet_AZ-10-with red box ClassWallet_AZ-11-cropped

You did it! Thank you. Please follow these steps again next quarter.

The ESA payment processing time can vary for invoices over $2,000 because they must be manually reviewed by an ESA employee. Prenda pays guides after money from ADE is received.  Please email invoicing@prenda.co to let us know your child's $2,000+ invoice has been submitted.


Managing ESA ClassWallet Orders

After submission, select the “MANAGE ORDERS” link under the Pay button.

Manage Orders-with red box

You will see a line item for “Prenda” Your remaining ESA funds, less pending transactions, will show in the top blue bar in the upper-right corner of this page.

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To cancel an ESA order

If you made a mistake on your child's invoice submission, please call the ClassWallet support team at (877) 969-5536. Orders can only be cancelled within 36 hours of submission!

Orders cannot be cancelled outside of calling ClassWallet.


How to pay an invoice using a credit card

Prenda strongly encourages parents to pay invoices via ClassWallet. Prenda notifies parents of a new invoice via email. 

If you would prefer to pay the Prenda invoice by credit card, make sure that Prenda and your child’s guide are both aware of this preference. This will ensure that you receive an emailed copy of your child’s invoice, with a payment link. 

Once the emailed invoice has been received, you will open the email to access the credit card link. Please click the link, then enter your payment information, and click the Pay button.

Please note: There is a 2.9% processing fee for all card payments. This fee will be disclosed right below the blue Pay button.

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⚠️Important: If you are paying your child’s Prenda invoice by credit card and requesting reimbursement from ClassWallet, you will also need to download a copy of the invoice from Prenda World to submit along with the receipt of payment. 


Other ESA and ClassWallet Resources

You can follow ClassWallet’s interactive step-by-step portal walkthrough here: https://classwallet.storylane.io/share/al5yxjfpxjzz

For more information about the ESA program, see the ESA parent handbook.

For funding issues and other concerns, you may contact the AZ ESA Helpdesk at (602) 364-1969.

For ClassWallet support, please reach out directly to the ClassWallet support team.

 

For Prenda-related ESA and invoicing questions, please contact invoicing@prenda.co.