Pausing a subscription

Please note this article only applies to students who bought individual plans and are not receiving Yup through their school. The pause feature is available only with the 12 month Yup Scholar plan.

Pausing a subscription

We understand that students have breaks that occur during the winter, summer, and spring. At Yup, you can pause your plan for up to three months at a time, as many times as you’d like.

Please note that you will not be billed during your pause period. The end date of your subscription will be pushed back by the amount of time you chose to pause your account for.

If you are interested in pausing your plan, please email support@prenda.co with a start and end date of your pause period and our team will be happy to assist you!