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Yup
I'm not getting the verification code through my email address
I'm not getting the verification code through my email address
Usually, you should receive the email with the subject line “Yup: Confirm your email” with a code within 30 seconds, but sometimes it can take a couple of minutes.
If you still haven’t received the code after five minutes, please try the following:
- Ensure that your email address is entered correctly and that there is nothing misspelled.
- Check your junk/spam folder for an email with the subject line "Yup: Confirm your email."
If you are still having issues, please send us an email at support@prenda.co and we’ll investigate it as soon as we can. Please provide the email address you’re using to log in.