I'm not getting the verification code through my email address

I'm not getting the verification code through my email address

Usually, you should receive the email with the subject line “Yup: Confirm your email” with a code within 30 seconds, but sometimes it can take a couple of minutes.

If you still haven’t received the code after five minutes, please try the following:

  • Ensure that your email address is entered correctly and that there is nothing misspelled.
  • Check your junk/spam folder for an email with the subject line "Yup: Confirm your email."

If you are still having issues, please send us an email at support@prenda.co and we’ll investigate it as soon as we can. Please provide the email address you’re using to log in.