Clearing Cache, Cookies, and History on a Chromebook

Sometimes, a Chromebook slows down or indicates the user needs to clear the cache or browsing history.

The following content applies to partner-enrolled students in Colorado and New Hampshire.

Clearing the cache

1. Open Chrome.

2. At the top right, click on the three aligned dots.

3. Click  More Tools



4. Clear browsing data.

5. At the top, select  All Time.

6. Check the boxes next to Cookies, other site data, and Cached images and files.

7. Click  Clear Data.



Resetting Google Chrome

Some issues cannot be resolved by clearing the cache and cookies.  Reset Google Chrome, which resets Chrome to its default state.

Address bar with menu icon highlighted.

1. Click the three-dot menu icon next to the address bar.

2. Select Settings from the drop-down menu.
Drop-down menu with Settings highlighted.

Settings page Advanced link


3. Scroll to the bottom of the Settings page and click Advanced.

4. Scroll to the bottom of the expanded page and click the Reset button.
Reset link at bottom of page.

5. Click the Reset button in the pop-up window.
Reset pop up window